aoju88 Privacy Policy for Pakistan Players

1. Who We Are

aoju88 is an online gaming platform serving players in Pakistan. The platform provides live casino games, sports betting, slots, bingo, esports markets and related entertainment services, all denominated in PKR. For the purposes of this Privacy Policy, "aoju88", "we", "us" and "our" refer to the operator of the aoju88 platform.

This policy applies to data collected through the aoju88 website, the aoju88 mobile app (Android and iOS), and any associated customer support channels. It does not apply to third-party websites or services that may be linked from aoju88 pages.

2. What Data We Collect

aoju88 collects personal data in several ways — directly from you when you register and use the platform, automatically through your device and browser, and from third-party payment processors when you make deposits or withdrawals.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Phone number and email address (used for account communication and support)
• CNIC or other government-issued identity documentation (required for identity verification and withdrawal processing)
• Payment account details — JazzCash number, Easypaisa number, bank account details or Raast ID — used solely for processing deposits and withdrawals in PKR
• Any information you provide when contacting customer support

Information collected automatically:

• Device type, operating system and browser version
• IP address and approximate geographic location
• Pages visited, features used, session duration and in-app behaviour
• Game activity — bets placed, games played, wins and losses — for responsible gaming monitoring and fraud prevention
• Cookie and tracking data as described in Section 6 below

Information from third parties:

• Identity verification confirmation from document verification service providers
• Payment status updates from JazzCash, Easypaisa, Raast and bank payment gateways
• Fraud risk signals from anti-fraud service providers used to protect platform integrity

3. How We Use Your Data

aoju88 uses your personal information for specific, legitimate purposes. The table below outlines the primary uses and the basis for each:

aoju88 will never use your data for any purpose not listed above without first obtaining your explicit consent or being required to do so by applicable law.

4. How We Share Your Data

aoju88 does not sell or rent your personal data to any third party. Data is shared only in the following circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, bank gateways and card processors receive only the payment information necessary to complete your deposit or withdrawal in PKR. These providers operate under their own privacy policies and security standards.
• Identity verification providers: When you submit a CNIC or other document for account verification, the information is passed to a certified identity verification service. The result is returned to aoju88 and the document is not retained by the verification provider beyond their stated retention period.
• Fraud and security services: Aggregated behavioural signals and device data may be shared with anti-fraud platforms to protect the integrity of the aoju88 platform and its users.
• Legal and regulatory authorities: aoju88 will disclose personal data to law enforcement, regulators or courts where required to do so by a valid legal obligation or court order. We do not voluntarily share data with authorities beyond what is legally required.
• Platform infrastructure providers: Hosting, database and content delivery services that support the aoju88 platform may process personal data as part of their technical operations. All such providers are contractually bound to handle data securely and only for the purpose of supporting aoju88.

All third-party data processors used by aoju88 are required to maintain appropriate security measures and to use data only for the specific purpose for which it was shared.

5. Data Retention

aoju88 retains personal data only for as long as it is needed for the purposes described in this policy or as required by applicable law. The general retention guidelines are as follows:

• Active account data: Retained for the duration of your account and for a period following account closure to meet legal and audit obligations.
• Transaction records: Financial transaction records including PKR deposits, withdrawals and bonus activity are retained for a minimum period to comply with anti-money laundering and financial record-keeping requirements.
• Identity documents: CNIC and verification documents are retained only for as long as required by the verification process and applicable legal obligations, after which they are securely deleted.
• Support communications: Records of customer support interactions are retained for a reasonable period to help resolve follow-up queries and improve service quality.
• Anonymised analytics data: Usage data that has been fully anonymised and cannot be linked back to an individual may be retained indefinitely for platform improvement purposes.

When your data is no longer needed, it is securely deleted or anonymised in accordance with aoju88's internal data management procedures.

6. Cookies and Tracking Technologies

aoju88 uses cookies and similar technologies on the website and mobile app. These serve several functions:

• Essential cookies: Required for the platform to function. These keep you logged in during your session and maintain your account state as you navigate between sections of the site or app.
• Preference cookies: Remember your settings such as language, display preferences and deposit method so you do not need to re-enter them on every visit.
• Analytics cookies: Collect anonymised data about how users interact with the platform — which pages are visited most, where users drop off, how long sessions last. This helps aoju88 improve the user experience over time.
• Security cookies: Help detect and prevent fraud, bot activity and unauthorised access attempts.

aoju88 does not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external ad networks. You can manage or disable non-essential cookies through your browser settings at any time. Disabling essential cookies may affect platform functionality.

7. Data Security

aoju88 takes the security of your personal data seriously and maintains technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. These measures include:

• Encryption of data in transit using TLS/SSL protocols across all platform connections.
• Encrypted storage of sensitive data including identity documents and payment references.
• Access controls that restrict which staff and systems can access personal data, based on the minimum required for each role.
• Regular security assessments and monitoring of platform infrastructure for vulnerabilities.
• Incident response procedures to detect, report and address any data security breach promptly.

While aoju88 applies strong security measures, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, do not share your login credentials and contact support immediately if you suspect your account has been accessed without your knowledge.

8. Your Rights Over Your Data

As an aoju88 user, you have the following rights regarding your personal data. These can be exercised by contacting the aoju88 support team:

Right to access: You can request a copy of the personal data aoju88 holds about you at any time.

Right to correct: If any information we hold is inaccurate or out of date, you can ask us to update it.

Right to delete: You can request deletion of your personal data, subject to any legal retention obligations that prevent immediate deletion.

Right to object: You can object to our use of your data for marketing communications at any time. You can also object to other uses where our basis is legitimate interest.

Right to restrict: In certain circumstances you can ask us to pause processing of your data while a dispute or review is ongoing.

Right to portability: You can request a machine-readable copy of the data you have provided to aoju88, where technically feasible.

aoju88 will respond to all data rights requests within a reasonable timeframe. Some requests may require identity verification before they can be actioned.

9. Marketing Communications

aoju88 may send you promotional messages about new games, bonus offers, PSL cricket betting promotions, live casino events and other platform updates — but only if you have opted in to receive marketing communications during registration or through your account settings.

• You can opt out of marketing communications at any time by updating your notification preferences in account settings or by contacting customer support.
• Opting out of marketing does not affect operational communications — you will still receive account security alerts, transaction confirmations and important policy update notices.
• aoju88 does not share your contact details with third-party marketers.

10. Children and Underage Users

aoju88 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the platform in any capacity.

If aoju88 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be permanently closed. If you are a parent or guardian and believe a minor has registered on aoju88, please contact support immediately so the situation can be resolved.

If you use a shared device, we recommend using parental control software to prevent underage users from accessing gaming platforms including aoju88.

11. Policy Updates

aoju88 reviews and updates this Privacy Policy periodically to reflect changes in our practices, platform features or applicable legal requirements. When significant changes are made, registered users will be notified before the updated policy takes effect — typically via an in-app notification or email to your registered address.

The date at the top of this page indicates when the policy was last revised. We encourage you to review the policy from time to time to stay informed. Continuing to use the platform after a policy update is published constitutes your acceptance of the revised terms.

For historical versions of this policy or to ask questions about specific changes, contact the aoju88 support team.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, you can reach the aoju88 privacy team through the support channels available on the platform.

When contacting us about a privacy matter, please include:

• Your registered account username or phone number so we can locate your account.
• A clear description of your query or request.
• The specific data right you wish to exercise, if applicable.